How we work
At the frontier of mining, trade, and investment, speed without safeguards is risk—and safeguards without speed is lost value.
Mezzarion’s How We Work framework makes both possible: a clear, bank-grade way to engage that customers, suppliers, and financial institutions can rely on.
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What this is
A practical, customer-first operating model that turns intent into execution with transparent steps, measurable SLAs, and embedded compliance. It is product-agnostic and scales from first-time SMEs to Fortune 500s and sovereigns.
What you can expect
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A named single point of contact (SPOC)
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The 12-step journey with stage-gates and timelines
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UCP/URDG/ISBP instrument standards and regulated escrow options
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OECD-aligned responsible sourcing and due diligence
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GDPR-grade privacy, secure portals, and anti-fraud controls
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Buyers of commodities, equipment, and services
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Sellers / Producers / Suppliers
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Investors / Capital Partners
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Intermediaries / Mandate holders
Who we serve
How it works (overview)
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Welcome & triage — acknowledge within 24h, assign your SPOC, open an engagement ID.
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Light KYC & sanctions pre-screen — minimal information to move fast.
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Discovery call — objectives, volumes, timelines, logistics, payment preferences, ESG.
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Evidence pack (proof-first) — right-sized for your role (buyer/seller/investor/intermediary).
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Full KYC (risk-based) — Green / Amber (with conditions) / Red.
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Term sheet / LOI — plain language; price/index logic and FX source clarified.
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Payment instrument validation — UCP 600 / URDG 758 / ISBP 745 checks; escrow setup if used.
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Offer & contracting — FCO (trade/mining) or binding term sheet (investment), then SPA/Agreement.
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Execution, closeout, relationship — weekly updates (daily when critical), document reconciliation, and quarterly value reviews.
The pillars (deep dive)
Customer Engagement
Good deals don’t need heroics—they need a repeatable way to move from interest to signature without surprises. Mezzarion’s Customer Engagement gives every counterparty a named SPOC and a simple 12-step rhythm that sets expectations early, asks only for what’s needed, and keeps decisions moving with clear stage-gates.
For customers, it means predictable timelines, fewer document chases, early clarity on instruments and terms, and transparent fees routed through escrow. Quality and inspection are agreed up front, privacy is handled to a GDPR-grade baseline, and status updates arrive when they should—not when you ask.
For Mezzarion, it creates focus and scale: faster qualification, cleaner handovers between teams, fewer renegotiations, and an audit-ready trail that banks and boards recognise. Risks are screened where they belong (KYC, sanctions, ABC), instruments are validated against international rules, and exceptions get a structured path—not an inbox pile-up.
Net effect: less friction, more signal, and a process that protects everyone’s time while increasing the odds of a clean, bankable close.
Responsible Sourcing
This isn’t a glossy pledge; it’s a practical due-diligence playbook. We set expectations early (OECD-aligned), collect only the essentials, and classify risks Green/Amber/Red with clear next steps—corrective actions where feasible, stop-work where not. Customers and suppliers get a known checklist; investors get comfort that issues won’t surface at the eleventh hour.
Internally, that consistency cuts noise: fewer escalations, cleaner audit trails, and a single way of working across markets, including sane on-ramps for ASM where lawful. Externally, it reduces surprises—quality, traceability, and HSE are agreed before money or material moves—so deals don’t stall on governance.
Net effect: predictable onboarding, fewer late-stage blockers, and a record that stands up with banks, boards, and regulators.
Payment Instruments
Clean text beats clever structures. Our payment instrument framework standardizes what “good” looks like—UCP/URDG/ISBP alignment, SWIFT-authenticated issuance, optional confirmation, and objective escrow mechanics. For customers, that means faster approvals, fewer bank queries, and no last-minute rewrites. For Mezzarion, it means tighter cycle times, consistent risk posture, and fewer exceptions to babysit.
We publish the acceptance rules up front (including our Top-30 global bank policy), provide copy-ready clauses, and run a quickscreen that comes back with “accept / accept with edits / cannot accept.” The result is less back-and-forth, clearer costs (confirmation, discrepancy, courier), and instruments that counterparties can rely on without long legal detours.
Net effect: better bankability, predictable funding, and fewer delays from avoidable documentary issues.
