Samsung recalls 1.1M slide-in electric ranges, | Trade News
- Analyst
- Mar 11
- 3 min read
Samsung recalls 1.1M slide-in electric ranges, – Trade News
Consumers proudly owning recalled electric slide-in ranges are inspired to contact Samsung to obtain a free set of knob locks or covers suitable with the model bought between 2013 and 2024 as a treatment to the problem.
The discover additionally urges customers utilizing the vary with out the knob locks or covers to keep youngsters and pets away from them, and at all times verify the vary knobs to make sure they’re turned off earlier than leaving home or going to mattress.
Consumers are additionally urged to keep away from inserting, leaving, or storing something on prime of the vary as “such items can ignite if the range is accidentally activated or left on,” leading to a fire.
Samsung launched a assertion concerning the voluntary recall on Thursday, saying that prospects can nonetheless use the slide-in electric ranges whereas ready for the new set because the knobs meet “industry safety standards.”
The company mentioned that it launched new slide-in ranges with built-in three-step precision knobs in April of this yr, noting that such knobs require a “pinching” motion earlier than the “push and turn” motion to show it on.
These knobs are half of an effort to make sure that knobs are solely activated deliberately, in keeping with Samsung.
Samsung additionally mentioned that some of its ranges with Wi-FI connectivity can ship cell notifications to customers through the Samsung SmartThings app to warn them when a burner is activated.
The company added that there are some vary fashions which have illuminated knobs that flash a “distinctive blue LED light” across the knob’s base when a burner is activated.
But the fire hazardous points linked to ranges with front-mounted knobs might lengthen past the recalled Samsung merchandise.
The US Consumer Product Safety Commission launched a abstract of a “Joint Gas and Electric Range Knob Working Group” assembly on June 27, wherein the company is conscious of incidents the place “houses burned, and people died from house fires started by range knobs accidentally turned on whether from people bumping into the knobs or pets activating the range.”
The federal company famous that such points “affect both gas and electric ranges” throughout a number of completely different producers, indicating that this isn’t solely a Samsung downside.
The CPSC public information exhibits that there have been 338 incidents invoving a “a range or cooktop accidentally activating” throughout ten producers. between January 1, 2019 and May 30, 2024.
Between 2018 and May 30 of this yr, CPSC information exhibits there have been 338 incidents involving a vary or cooktop by chance being activated, involving 10 producers.
Of these incidents, there have been two deaths and 31 “nonfatal” accidents as a end result of the fires, in keeping with the company.
The CPSC additionally famous that it have discovered two different deadly incidents the place a vary was by chance turned on when a knob was bumped, however the producer is unknown.”
The federal agency did not immediately disclose the names of the other manufacturers who might have experienced similar knob safety problems as Samsung did.
In the latest recall, Samsung’s ranges were manufacutred in Thailand and shipped to Samsung Electronics America Inc., at Ridgefield Park, New Jersey.
The recalled products were sold at Best Buy, Costco, The Home Depot, Lowe’s and other appliance stores nationwide, as well as online at Samsung.com.
They were sold from May 2013 through August of this year for between $1,250 and $3,050.
The recall model numbers can be found on the inside upper left corner of the oven door or inside the storage bin located on the bottom of the oven.
To receive a free set of knob locks or covers, you can contact Samsung toll-free at 1-833-775-0120 from 9:00am to 8:00pm ET Monday through Friday; or reach the company by email at rangesupport@sea.samsung.com; or visit the company’s website at samsung.com/us/assist/range-knob-knit.
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